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Fidelity refers to the extent to which a system, program or individual staff member adheres to a model or carries out a plan as intended. Research has confirmed the pathway from fidelity through the quality of intervention to ultimate system and individual-level outcomes.
Fidelity tracking offers a way to ensure that services are delivered as promised. It can be a powerful quality improvement and supervision tool. Tracking fidelity allows for individualized feedback on provider performance to improve practice at the individual, staff member, and program level.
TriWest Group has helped multiple systems identify, develop and adapt efficient, research-based tools to track adherence to a growing array of established practice models. We also help devise supervisory oversight processes based upon these tools that can improve service quality and demonstrate to payers and other stakeholders that high quality services are provided. Contact us to learn more about our fidelity tracking services.
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